EVALUATION OF THE EFFECTIVENESS OF ARTIFICIAL INTELLIGENCE TECHNOLOGIES IN LOGISTICS PROCESS MANAGEMENT
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Keywords

Artificial Intelligence (AI), logistics, supply chain, machine learning, routing, Return on Investment (ROI), digital transformation.

How to Cite

Mardanova Odina. (2026). EVALUATION OF THE EFFECTIVENESS OF ARTIFICIAL INTELLIGENCE TECHNOLOGIES IN LOGISTICS PROCESS MANAGEMENT. Journal of Technology and Innovative Research, 1(7), 66-73. https://innopublication.com/index.php/jtir/article/view/935

Abstract

This article examines the application of Artificial Intelligence (AI) technologies in logistics process management and analyzes their economic and operational efficiency. Within the framework of the study, a comparative analysis was conducted based on data collected from a six-month pilot project involving eight logistics companies. In addition, cost-benefit calculations and indicators of investment efficiency (Return on Investment, ROI) were determined. The results revealed that the implementation of AI technologies reduced delivery time by 35%, improved warehouse inventory accuracy by 24%, and increased demand forecasting accuracy by 23 percentage points. According to the calculations, the investment payback period is approximately 2.6 years, while the five-year ROI reaches 90%.

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